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Frequenlty Asked Questions

-Do you offer a discount?

Currently we do not offer any discounts.

-How long is an escape?

You have 1 hour to solve the secret plot hidden within the room.

-Will other groups be in our room?

We never mix groups so you will have a private escape.

-Do you have gift certificates?

Yes, we can arrange a time for you to pick them up or they can be mailed. Just send us your number for a call.

-How difficult are your rooms?

Our level of difficulty is Medium.

-Do you offer team building?

Yes. You can schedule your corporate event during business hours.

-Is there an age limit?

Anyone can play! However, if you are under 12 years of age you must be accompanied by a parent or guardian. Children under 5 are free.

-What time should my group arrive?

Please arrive 10 minutes prior to your booking. We do have to keep a strict schedule, so if you arrive late the countdown will begin at your scheduled start time.

-Do I need to bring anything with me to escape?

No

-Are you really going to lock us in?

No, you have the option to leave the escape room at any time if necessary.

-Are there cameras in the escape rooms?

Yes so we can give you the appropriate clue if you get stuck.

-What happens if we don't finish ?

We hope you do.

-Are deposits refundable?

There are no refunds on deposits however you can reschedule your date/time. You must request a change prior to 24 hour of your start time.

-What forms of payments are accepted?

Cash is preferred and we also take major credit/debit cards.

-Is there a limit to the number of players?

All of our escape games have a minimum of 2 players and a maximum of 15 players.

-Can I take photos or video while playing the escape games?

Sorry, but we ask that you refrain from taking photos or videos in the escape rooms.

-How can I get additional information?

If your questions are not answered here contact us at HarrisonStreetEscape@gMail.com