Frequenlty Asked Questions
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-Do you offer a discount?
Currently we do not offer any discounts.
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-How long is an escape?
You have 1 hour to solve the secret plot hidden within the room.
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-Will other groups be in our room?
We never mix groups so you will have a private escape.
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-Do you have gift cards?
Yes. Click on the button labeled "Gift Cards" for more information
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-How difficult are your rooms?
Our level of difficulty is Medium.
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-Do you offer team building?
Yes. You can schedule your corporate event during business hours.
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-Is there an age limit?
Anyone can play! However, if you are under 12 years of age you must be accompanied by a parent or guardian. Children 3 and under are free.
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-What time should my group arrive?
Please arrive 10 minutes prior to your booking. We do have to keep a strict schedule so if you arrive late the countdown will begin at your scheduled start time.
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-Do I need to bring anything with me to escape?
No
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-Are you really going to lock us in?
No, you have the option to leave the escape room at any time if necessary.
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-Are there cameras in the escape rooms?
Yes so we can give you the appropriate clue if you get stuck.
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-What happens if we don't finish ?
We hope you do.
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-Are deposits refundable?
There are no refunds on deposits however you can reschedule your date/time. You must request a change prior to 24 hours of your start time.
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-What forms of payments are accepted?
Cash is preferred and we also take major credit/debit cards.
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-Can I take photos or video while playing the escape games?
Sorry, but we ask that you refrain from taking photos or videos in the escape rooms.
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-How can I get additional information?
If your questions are not answered here contact us at HarrisonStreetEscape@gMail.com
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